On Thing 5- Sharing thoughts on Library 1.0 and Library 2.0. A friendly discussion in the office reveals a general feeling our library, at least, has always been interactive with our customers. The new technology of blogging, online reference,etc. offers another avenue for communication, but it's an extension of what already is happening. I think that losing the "face to face" exchange to the type written word is kind of sad, yes, it's quick and easy, but much is lost without the visual or "listening" cues that accompany a non-virtual conversation. Web 2.0 should be happily used as an adjunct to communication, but not an excuse to opine just for the sake of filling virtual airspace.